Verifying insurance is an important step in delivering an outstanding patient experience!
The last thing you want is a patient to show up at your practice for their scheduled appointment, only to find out they are not eligible for an exam through their insurance. Even worse, if they cancel their appointment, you’re left with an empty slot that is virtually impossible to fill!
Over the next few months, I’ll be providing step-by-step instructions on how to verify major vision insurances. This second article in the series, highlights how to verify EyeMed insurance (in case you missed it, here’s the first). Feel free to print out these instructions for use in your office!
Step 1: Go to the Eyemed Portal
Step 2: Log in with your user ID and password
Step 3: Search for the member using one of the following options:
Option A: Member ID Search
Option B: SSN Search
Option C: Name Search
Option D: ZIP Code Search
Step 4: Select the patient’s name
Step 5: Select a location and click on “Check Eligibility”
Step 6: Verify if the patient is eligible for an exam and/or materials under “Service Eligibility,” then choose a provider and click “Request Service Authorization for Selected Providers”
Step 7: Scroll down and click on “Show Member Benefits”
Step 8: A full, printable summary of the patient’s eligible benefits will display
You can then print this out, or save it as a PDF.